Meet the Team at Next Generation Services
Linda concentrates on running and overseeing the back office operations of Next Generation Services, keeping tabs on our human resources needs, accounts payable and other administrative areas.
Linda is also a principal (along with Jaime Raskulinecz) and president of Rainbow Property Management, LLC, a third-party management firm with expertise in subsidized rentals, market rate rentals, community associations and commercial property. She has been in the property management business since 1994 and is also a real estate investor.
VP of Operations
DeAnna has worked at Next Generation since 2010, starting as an account specialist. In that role, she helped clients open new accounts, process transactions properly and educate clients about self-direction. Today, as VP of operations, DeAnna ensures our clients receive top notch service. She oversees day to day processes working with clients’ retirement accounts to ensure proficiency, accuracy, and efficiency. As the company continues to grow, she remains focused on keeping policies and procedures current while training newer staff as they develop.
DeAnna graduated with a bachelor’s degree in business administration from Pace University in 2009. In 2015 she completed a paralegal certification program at Fairleigh Dickinson University, successfully achieving certified paralegal status and membership to NALA. Recently she became a working mother and tries to connect with other moms creating a support network for each other to rely on.
Director of Marketing and Sales
Brittany applies her extensive experience in direct sales, marketing and customer relationship management at Next Generation. In her role, she develops and oversees the implementation of our marketing strategy across all media and works with our team to support sales initiatives.
Brittany’s accomplishments throughout the years include designing and executing lead generation strategies across multiple channels, developing and nurturing multi-million dollar sales pipelines, enhancing digital marketing outreach, conducting market and competitive analyses, training sales personnel and improving internal processes to support sales. Prior to joining Next Generation Brittany held positions at Convergent Revenue Cycle Management, Inc., and Altria Group Distribution Company (formerly Philip Morris USA).
Brittany holds a B.S. in marketing and business management from Boston College and is a certified revenue cycle representative (CRCR) in the healthcare field. She has been a member of the Healthcare Financial Management Association (HFMA) since 2011 and currently serves as a Board Director.
CISP, SDIP, Transaction Manager
Bill applies his experience in property appraisals and cash management to his support role for transactions and account billing. Bill’s background includes research and appraisals for a real estate appraisal firm in northern New Jersey and extensive customer service, bookkeeping, and cash management responsibilities for a high-end regional grocery chain. He says that the attention to detail and experience with real estate and customer service in prior jobs are serving him well at Next Generation Services.
Bill is also a certified paralegal with training in a broad range of legal specialties, and he has a bachelor’s degree in criminal justice from Rutgers University—great qualifications when it comes to monitoring IRS compliance issues.
CISP, SDIP Assistant Transaction Manager
Kyle supports our staff by handling a range of administrative duties; his past experience and ability to work with many different employees in a diversity of roles makes him a great fit for our busy office environment.
Kyle knows a thing or two about team work, thanks to his many years at one of the upscale King’s Supermarkets, where he worked out on the selling floor as well as the back office. He performed just about any and every job there that required coordination of work load, skills, and tasks within a team environment. Among his many positions, Kyle was a floor manager for various departments and a key customer service representative, taking care of customers’ questions or issues that arose with on-the-spot efficiency. He later gained supervisory and cash management experience as the store’s bookkeeper. He notes that the store’s “put the customer first” approach prepared him well for working at Next Generation.
Financial reporting, taxes and audits, billing and receivables, and budget generation and management are just some of the areas in Karen’s considerable background in corporate finance. Two standouts from Karen’s successful career are applying her expertise to guide sound business decisions, and her proven ability to refine accounting and reporting procedures to improve financial efficiency. Karen oversees Next Generation’s corporate financial operations as well as client-related financial areas, including transaction processing and billing.
Prior to joining Next Generation, Karen worked as a director of finance, accounting manager/assistant controller, and senior accountant. Karen is a licensed CPA (New York State) and graduated summa cum laude from Hofstra University with a BBA in public accounting; she is also certified in human resource administration. Karen is a member of the American Institute of Certified Public Accountants and New York State Society of Certified Public Accountants.
Trusha’s prior experience in banking required processing large volumes of financial transactions—experience that’s proving to be extremely valuable in her role as transaction processor at Next Generation. Here, she is responsible for processing incoming and outgoing transactions on a daily basis; in this role, she ensures all funds are correctly documented and deposited into clients’ accounts in order to execute client investments in an efficient manner. Trusha is also accustomed to maintaining customer records in a secure manner, which is critical as she files and organizes all transaction documentation for our account holders.
Marketing and Sales Support Associate
Erica is a dedicated and reliable young marketing professional with a diverse background that includes customer service, retail, and even early childhood education. Growing up as a cheerleader and athlete, sports have given her the leadership and teamwork skills to significantly impact her performance as a professional. She considers herself a “people-person,” which allows her to understand the needs and pain-points of many different audiences and deliver uniquely personal buyer experiences.
Throughout her career in the marketing industry, Erica has been extremely eager to learn and continuously develop her skills. She is most excited by marketing strategy and marketing automation, well trained in applications such as HubSpot and SalesForce and has a keen understanding of the behavioral impact they can have on marketing and sales processes. She holds several HubSpot Academy certifications in email marketing, content marketing, and inbound marketing. She hopes to be able to add more to that list, in hopes of being able to advance her career as an expert in marketing strategy and best practices.
Erica holds a B.A. in Communication Studies from Kean University. She loves all things food, cats & dogs, and the outdoors. You can find her spending her free time in the gym, fishing, doing yoga, cooking/baking, or going on hikes with her overly energetic 80lb Pitbull named Stax (he thinks he’s a lap dog despite his size). Her favorite workout is whenever its leg day, her favorite yoga pose is “Happy Baby,” and her favorite things to cook/bake are chicken francese, and chocolate peanut-butter cupcakes. She’s never caught a fish, but she hopes one day she’ll reel in a winner.
As an account representative, Emma reviews our clients’ investment documentation for compliance with IRS regulations, and assists with ongoing account management. Her previous experience in retail and banking has made for a smooth transition to financial services at Next Generation, especially when it comes to working with individual customers and facilitating efficient transactions.
Emma has a Bachelor’s degree in Mathematics with a statistics emphasis from the University of Utah. This degree has taught her how to think critically and analyze different situations in a way that is useful in customer service. Emma loves taking care of her orange Tabby cat William, who purrs so loud he has earned the nickname Lawnmower. She is also an avid reader and enjoys a well-executed plot twist.